Intended for:
- all employees
- managers at all levels
Target:
- recognize barriers and obstacles in communication
- expansion of the repertoire of communication skills
- improving the ability to control one's experiences and behavior
- improving the ability to act, lead and manage people
Length:
- 7 hours with training, we recommend continuing with assertive communication training
Content:
- communication is a basic management skills; the most common cause of misunderstanding and source of tension
- transmission, reception and perception of information
- verbal and non-verbal communication
- barriers to communication and perception
- errors in communication
- listening
- asking questions
- non-verbal communication and its importance for identifying the partner's attitudes
Effect for the Company:
- improving awareness, preventing communication gaps
- less crisis situations and stress
- profound improvement in workplace agility and climate
- higher efficiency and productivity
